Frederick's of Hollywood Reviews

Frederick's of Hollywood has an overall rating of 4.4 based on 27 reviews. Customer feedback on Frederick's of Hollywood is mixed: Frederick's of Hollywood reviewers highlight positive aspects like wide variety of products, trendy styles, good quality materials, frequent sales and discounts, which strongly appeal to fashion-forward individuals, lingerie enthusiasts, budget-conscious shoppers. However, Frederick's of Hollywood is often criticized for its inconsistent sizing, customer service issues, shipping delays, limited return policy.

4.4/5.0

27 reviews

5 Stars

19

4 Stars

2

3 Stars

1

2 Stars

4

1 Star

0

All Frederick's of Hollywood Reviews (27)
JACKSON
May 30, 2026
"Not gonna lie, I was using fredericks.com..."
Not gonna lie, I was using fredericks.com for the first time and it was way easier than I expected. The categories made sense, the filters actually helped, and I found my size without having to click around a bunch.
Checkout was quick too, which I always appreciate. No confusing steps or random pages, and everything loaded fine on my phone. My cart saved my items, so overall it was a smooth experience.
hello_edna152
May 28, 2026
"I was a little worried the color..."
I was a little worried the color might look different in person, but it ended up matching the pictures really well. No weird lighting trick or anything like that. What I ordered is exactly what showed up, so yeah, I’m happy with ittt.
bessie_Kelley73
May 27, 2026
"Shipping took forever"
I ordered from Frederick's of Hollywood the shipping was way slower than I expected. Oof. The tracking barely updated, so I was just kind of left wondering where my order was. Annoying. The item itself was fine once it finally showed up, but the wait definitely took away from the experience.
JuliaRuggles
May 23, 2026
"Still going strong, surprisingly"
I bought this months ago it’s still holding up really well after a ton of wears. Which is kind of wild because half the stuff I buy these days starts looking rough way too fast. But this one still looks good, hasn’t fallen apart, and I’m not babying it either. So yeah, pleasantly surprised.
RobertMcintyre
May 19, 2026
"The sizing was actually sooo right for me"
I ordered my usual size and it fit just right. i was kinda surprised, but in a good wayyy.
ralph_Parker01
May 18, 2026
"Fit has been really consistent"
I’ve ordered a few times now, and the sizing has been the same each time. It’s nice not having to overthink it or guess what will fit.
oscar_Evans79
May 06, 2026
"Usually Has My Size, But Still a Bit Disappointed"
They did have my size in stock, which was nice, but I was a little disappointed overall. I expected a better selection or maybe something that felt more worth the trip...
hilda-Martinez
April 27, 2026
"Return was way easier than I thought"
Had to exchange it. Quick process. No hassle at all. Simple.
juana1971
April 23, 2026
"Pretty solid tracking overall"
The tracking was good, and my order showed up when it said it would. There was one scan that came in a bit late, which felt a little off, but it wasn’t a big deal. Overall, I felt good about it.
Pamela_redenius04
April 14, 2026
"I was honestly so relieved by how fast they replied"
I reached out expecting to wait a while, but they got back to me so quickly. It was such a relief to get help right when I needed it
francis_Taylor73
April 12, 2026
"Photos were accurate, but that was about it"
It did look just like the pictures, so there weren’t any surprises there. I guess I was just expecting it to feel a bit nicer in person, so I ended up a little disappointed.
Christine-rose
April 09, 2026
"Checkout was quick and easy"
Checkout was super quick and straightforward, which was nice. I paid, nothing weird popped up, and everything went through without any drama. Very calm experience, obviously.
hello_michele880
March 30, 2026
"The fabric is really soft and feels..."
The fabric is really soft and feels great on the skin. I did feel a little pressured when buying it, so I wasn’t totally sure at first, but the material itself is really nice.
john1992
March 20, 2026
"I’ve Learned to Wait for the Sales"
The first time I shopped here, I almost bought everything at full price, but I decided to hold off and see if a promo popped up. Sure enough, a sale came around, and some of the deals were actually solid. Now I usually wait before ordering. That said, it’s not always a huge bargain, some items still feel a little pricey even with the discount. Overall, it’s not a bad place to shop, but the deals can be kind of hit or miss.
Sylvia.duffin
March 16, 2026
"Cute, but not really that comfy"
I wanted to like this because it does look cute, but after wearing it for a bit, it started feeling kind of scratchy. Just not that comfortable for me overall.
Belinda_dick03
March 16, 2026
"I had to send one item back..."
I had to send one item back from my fredericks.com order, i was expecting the refund to drag on a bit.

They processed the return quickly, and the money was back on my card within a few days. You know how sometimes you have to follow up a bunch of times? None of that happened here.

Overall, it was a easy experience. I’d definitely order again because when you need to return something, it’s nice when the refund part doesn’t turn into a whole hassle.
hello_joseph391
March 04, 2026
"I’ve been browsing fredericks.com and I..."
I’ve been browsing fredericks.com and I actually really like the overall look of it. The styles are cute and fun, but they don’t feel too over the top, at least from what I’ve seen.
The pictures seem clear, and the layout makes it easy to find what I’m looking for. It feels clean and simple, and thankfully not as confusing as some other shopping sites can be
MichaelShippy
February 21, 2026
"Packaging was nicer than I expected"
I was impressed with how my fredericks.com order showed up. The box was in great shape, and everything inside was folded neatly with no odd smells or random items shifting around. It gave me a good feeling right away that they actually take care with what they send out.

I also appreciated that the outside packaging was simple and private, not loud or obvious. When I opened it, everything looked clean and put together, which made the whole experience feel easy and reliable. Definitely the kind of packaging that makes you feel more confident ordering again
Theresa.stoltz
February 08, 2026
"Quality was disappointing, and the verification got annoying"
I ordered a few things from Frederick's of Hollywood, and the quality wasn’t really what I expected. One piece felt kind of cheap right out of the package, and the stitching already looked a little messy after I only tried it on. The fit was fine, but the material was thinner than I thought it would be, especially for the price. On top of that, having to deal with repeated verification steps was frustrating. I get that security matters, but it felt like I had to keep proving it was me over and over. Overall, not the worst purchase ever, but I definitely expected better
Adam.jordan
January 25, 2026
"Well... I really appreciated that all the..."
Well... I really appreciated that all the membership details were easy to see before I paid. There weren’t any weird surprises afterward, which is all I wanted

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Frederick's of Hollywood Q&A

Are there other similar companies to frederick's of hollywood that are less expensive or better?

happyostrich850
May 28, 2020

“Less expensive - Adam and Eve. Better, not that I know of. There are lingerie shops that have European lingerie that costs three times as much as Frederick's but it is not really worth that extra amount. Frederick's isn't going to break on you.”

Can we sue them? or take them out of business? (just angry, anyway.)

Is it true that there are no longer any fredericks of hollywood stores?

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